• “Not recommended if you have a short lunch break. 45 minutes for a bowl of soup without a fly in it.” in 12 reviews

  • “I don't know why I keep going to this restaurant.” in 12 reviews

  • “As I walked in today I prayed that Grover would not be my waiter. Unfortunately, my prayers went unanswered. Another excruciating experience…” in 12 reviews

 
 

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    • 0 friends
    • 12 reviews
    5.0 star rating
    9/4/2015

    I don't know where to begin with this place. I know, I know, I keep going back but it's close to my office and sometimes I'm just in a hurry. Anyway, today was like every other day. I walked in and sat down at my usual table near the doors to the kitchen and out walks Grover. While I appreciate his enthusiasm, it's just difficult to respect him as a waiter considering he has never once brought me the actual item that I have ordered in a timely fashion. I will keep coming back to Charlie's Restaurant, but I can't in good conscience give more than a one-star rating.

    • 0 friends
    • 12 reviews
    1.0 star rating
    10/17/2015

    Went back to Charlie's Restaurant today. I ordered bowl of soup, but there was a fly in it! How disgusting is that? I come to Charlie's almost daily so I have come to expect just about anything and am no longer surprised by the antics of this establishment, but a fly? In my soup? Really? I kindly asked Grover to inspect the soup, but Grover looked under, next to, and above the soup before he agreed to bring out a new bowl. Utterly ridiculous. This whole process took about 5 minutes... all the while my soup was getting cold. He refused to admit there was a fly in the soup, so I asked for a new bowl of soup. But by that time, the kitchen was all out of the soup I had originally ordered, so Grover brought me Cream of Mosquito. I stormed out. Unbelievable! Zero stars!

    • 0 friends
    • 12 reviews
    5.0 star rating
    8/11/2015

    DON'T BOTHER WITH THIS PLACE!! JUST FURIOUS!

    Every time I come to Charlie's Restaurant I am further reminded of the sad state of the education system in this country. I remember a time when each graduating class of students was more prepared than the last. The waiter at Charlie's Restaurant, Grover, is proof that America is in a severe decline. Though he is quite articulate and has an impressive vocabulary, I do not believe he actually understands the English language. At today's lunch visit I repeatedly asked if he would bring me a sandwich that was identical to the one featured in a photograph on the menu.

    "Bring me a sandwich just like the one in the picture," I said. The picture featured a double-decker sandwich with an olive garnish, a decent serving potato chips and a pickle. What Grover brought me was a sandwich on a plate. No chips, no pickle, and no olive on top! I of course asked that he return to the kitchen and come back with the item I had actually ordered... and we went back and forth like this for what seemed like ages... him coming back out first with the chips, but no pickle or olive, then with the chips and the pickle, but no olive... until finally, after 29 minutes of this nonsense, he returned from the kitchen with the properly garnished sandwich and appropriate side items. By then my lunch break was over and I had to leave without eating my sandwich. You can believe I did not leave him a tip. I have to find a new lunch spot!

    • 0 friends
    • 12 reviews
    4.0 star rating
    7/24/2015

    I was really depressed today. My wife, Agnes, is not speaking to me because the incredibly rude clerk at the frame shop (Grover) destroyed a photograph of her and said she looked like my great-great-grandmother. I was going to give her the framed photo as a belated birthday gift because I've been working so much overtime at work lately (making up for long lunches waiting for service at Charlie's Restaurant!) I forgot about her special day. She walked out on me Sunday night and is staying at her Aunt's house while she "figures things out". So I've been on my own for 2 days now and I was in a fog all morning... just feeling really down about myself and everything that's going on. After barely making it through the first part of the day I was looking forward to having a nice lunch at a new restaurant (not Charlie's!). I thought trying something new might distract me from the garbage pile my life has been lately.

    So I had heard about this new Italian restaurant next to Charlie's and figured why not give it a shot? I walked in and sat down, pretty nice surroundings... soft music... I felt like I'd made the right decision. Then, to my horror, who walks out of the kitchen but Grover! Turns out it's next door to Charlie's because it's their Italian Annex! By this time it was too late to leave and go to a new restaurant so I ordered my favorite (fettucini alfredo) and of course they were out of that. So Grover recommended the Spaghetti and Meatballs. I went for it and what happened next is just incredible in its ridiculousness. Grover brought me ONE Spaghetti noodle on a plate. ONE. I of course sent him back to the kitchen and then he brought me two, then three... this went on for a while... my lunch hour slipping away... until finally after a fair amount of arguing back and forth, and my blood pressure hitting at least 200, Grover comes out with about 10lbs of spaghetti and proceeds to spill it all over me. My clothes were ruined. I ended up just walking home from work and now I'm sitting here drinking alone and writing this review. Agnes, if you're reading this, please come home.

    • 0 friend
    • 12 reviews
    4.0 star rating
    11/29/2015

    NOTE TO CUSTOMERS: DON'T WASTE YOUR TIME

    Once again I am upset and unhinged by the poor quality of food and terrible service on offer at Charlie's Restaurant. I must sound like a broken record by now, posting these negative reviews almost weekly, and yet still returning to the scene of the crime, but I don't know what else to do. I tried to go somewhere different last week, but it turns out Charlie's - and all of its spinoff eateries - is literally the only restaurant on Sesame Street.

    Today's experience was not unique in that I sat down at a table, was visited by the gangly, awkward and sometimes witty waiter, Grover, and then waited far too long for a simple meal to be served. The meal was a hamburger and the wait was approximately 22 minutes. While waiting, I wondered about Charlie, and Grover, and this crazy place that I've come to think of as a home away from home. I realized that I am drawn to establishments like this one because I was raised in a highly dysfunctional family environment and seek out drama in my own life. It was quite a "breakthrough" moment for me and after sending the hamburger back because it was far too small, and then waiting an additional 10 minutes for Grover to bring back the "big" hamburger (which was the size of a studio apartment), I had time to reflect on my life and what has brought me to the place where I am today. I now fully accept that I am a product of my upbringing and should focus myself on breaking the negative, damaging patterns and habits my family instilled in me. It's something I will be bringing up with my therapist when we meet next Thursday. Oh, the hamburger, once it was delivered, was pretty disgusting. I wish I could say that I will not be returning to Charlie's, but I know I will.

    • 0 friends
    • 12 reviews
    4.0 star rating
    5/25/2015

    Hell, I don't know anymore. I keep trying to wrap my head around what it means to turn 48 and if I'm ever going to find joy in my life again. I just feel so old. And so tired. I need something to live for. It's certainly not my marriage - my wife hates me. My children refuse to speak to me. I am constantly battling thoughts of suicide.

    Anyway, I woke up this morning and did my usual routine of having coffee, walking the dog, and organizing my shaving items. I took the bus to work and proceeded to be berated by my boss for 3 hours straight until finally, it was time for my lunch break. I asked some coworkers if they wanted to join me but everyone else already had plans (or maybe they just didn't want to spend time with me). So I decided instead of going to Charlie's Restaurant I would just take a walk in the park. I wandered around aimlessly, thinking about my own mortality. It felt good to be moving though - walking for the sake of walking.

    As I exited the park and walked back onto Sesame Street, I noticed that a new gym had opened. I had about 20 minutes left on my break so I decided to check it out. Walking had felt pretty good. I thought, maybe if I spend a few lunch breaks a week exercising, my mood will improve. I entered to find that the gym was very nice. Well lit, clean, and appointed with the most modern of exercise equipment. I decided right then and there that I would join up. I was filled with excitement and a "hopeful" sensation that I can't remember feeling in ages.

    Then, the gym attendant came out from the back, and it was Grover. Right now I am home writing this with one hand and the other one is holding a gun that is in my mouth.

    • 0 friends
    • 12 reviews
    5.0 star rating
    9/4/2015

    The worst service I have ever experienced. Period. I have never actually tasted the food here because I never get it in time. If only another restaurant would open on Sesame Street.